Staff Engineer - Machine Learning

Freshworks builds enterprise service software for customer and employee experiences. This engineer will architect scalable machine-learning pipelines and services, productionize models, and guide technical practices across engineering teams.

• Architect scalable machine-learning pipelines from preprocessing through deployment
• Translate data science models into production-grade software
• Build low-latency machine-learning API services
• Monitor system health and model performance over time
• Lead proof-of-concept initiatives to validate technical solutions
• Own feature delivery from requirements through deployment

Education

Engineering degree

Degree

computer science, artificial intelligence, mathematics, quantitative field

Experience

9+ years

Domain

customer experience software

Freshworks has 14 open roles in Bangalore, at Freshworks Bengaluru, RMZ Infinity. See every Freshworks role.