Staff Product Manager
FreshworksBangalorePosted a month ago
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About the role
Freshworks builds AI-enabled customer and employee experience software for businesses. You will shape AI agent products, set product strategy and roadmaps, and drive customer adoption and product outcomes.
What you'll do
- Define product vision and strategy for AI agent offerings
- Research customer needs and translate them into product requirements
- Own product roadmaps, prioritization, metrics, and OKRs
- Coordinate product delivery with engineering, design, and product leadership
- Drive customer adoption and engagement using feedback and analytics
Skills
Must have
- Product management
- AI agents
- AI assistants
- Ai/ml product lifecycle management
- Product strategy
- Product roadmap development
- Customer adoption
Nice to have
- SAAS
- Data science
- Mba
Who it's for
- Education
- Bachelor's degree
- Degree
- business, computer science
- Experience
- 10+ years
- Domain
- ai customer experience software
About Freshworks
Freshworks has 14 open roles in Bangalore, at Freshworks Bengaluru, RMZ Infinity. See every Freshworks role.
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