Senior Implementation Lead
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About the role
Unifize provides an AI-enabled platform that unifies quality, operations, and R&D workflows for regulated manufacturers. The Implementation Lead owns complex customer deployments, designs workflows, and develops scalable delivery practices while mentoring junior colleagues.
What you'll do
- Own customer implementations from kickoff through go-live and post-go-live support
- Translate customer requirements into scalable platform configurations
- Manage milestones, risks, scope changes, and customer outcomes
- Review implementation deliverables and coach junior leads
- Build reusable playbooks, templates, and implementation standards
- Coordinate with engineering to resolve platform issues and defects
Skills
Must have
- B2B SAAS implementation
- Workflow design
- Low-code/no-code configuration
- Implementation planning
- Customer implementation delivery
Nice to have
- Mentoring
- Playbook development
- Post-go-live support
- Regulated industry implementation
Who it's for
- Experience
- 4+ years
- Domain
- b2b saas manufacturing software
About Unifize
Unifize has 6 open roles in Bangalore, at #267, 1st Floor, 6th Cross, 1st Stage, Binnamangala, Indiranagar, Bengaluru 560038. See every Unifize role.
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