Senior Implementation Lead - US SaaS - Well Paid, Good Growth, Long Hours
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About the role
Unifize provides an AI-enabled software suite that brings quality, operations, and R&D processes together for regulated industries. You will own customer implementations end to end, design workflows, mentor junior leads, and improve implementation practices.
What you'll do
- Own customer implementations from kickoff through go-live and post-go-live support
- Design scalable workflows and configure the Unifize platform
- Manage scope changes, delivery risks, and customer stakeholders
- Review junior implementation lead deliverables and coach team members
- Build reusable implementation standards, templates, and playbooks
- Coordinate with engineering to resolve platform issues and defects
Skills
Must have
- B2B SAAS implementation
- Workflow design
- Low-code/no-code configuration
- Implementation project management
- Customer delivery
Nice to have
- Implementation team mentoring
- Playbook development
- Regulated industry implementation
- Post-go-live support
Who it's for
- Experience
- 4+ years
- Domain
- b2b saas quality management
About Unifize
Unifize has 6 open roles in Bangalore, at #267, 1st Floor, 6th Cross, 1st Stage, Binnamangala, Indiranagar, Bengaluru 560038. See every Unifize role.
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