Strategic Customer Success Manager (Enterprise B2B SaaS - US)
UnifizeIndiranagar, BangalorePosted 6 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Unifize provides an eQMS platform that helps life sciences and manufacturing companies manage processes and accelerate product development. You will own customer accounts and configure workflows to drive adoption, measurable value, renewals, and expansion.
What you'll do
- Own assigned customer accounts and account health
- Configure workflows to improve customer adoption and measurable outcomes
- Lead ROI-focused quarterly business reviews
- Identify usage gaps and expansion opportunities
- Train users and collaborate with Product and Engineering
Skills
Must have
- Customer success
- Account management
- Implementation
- Workflow design
- Platform configuration
- Process design
- No-code platforms
- Low-code platforms
Nice to have
- Enterprise customer success
- ERP
- CRM
- Manufacturing
- Life sciences
Who it's for
- Education
- Engineering degree
- Degree
- engineering, business, computer science
- Experience
- 2 to 4 years
- Domain
- life sciences and manufacturing saas
About Unifize
Unifize has 6 open roles in Bangalore, at #267, 1st Floor, 6th Cross, 1st Stage, Binnamangala, Indiranagar, Bengaluru 560038. See every Unifize role.
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