Senior Project Manager
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About the role
Convin provides AI-powered conversation intelligence software that helps enterprises analyze customer conversations and improve business outcomes. The Senior Project Manager will lead enterprise SaaS implementations from kickoff through go-live, managing client relationships and internal project teams.
What you'll do
- Plan and deliver enterprise implementation projects from kickoff to go-live
- Define project scope, timelines, milestones, dependencies, and success criteria
- Manage client relationships, project reviews, escalations, and stakeholder updates
- Lead project managers and implementation resources, allocating work and mentoring team members
- Coordinate integrations, configurations, APIs, deployments, and technical issue resolution
- Standardize implementation processes, monitor project metrics, and improve delivery
Skills
Must have
- Project management
- B2B SAAS implementation
- Enterprise software delivery
- Client management
- Team management
- Implementation project delivery
- Risk management
Nice to have
Tools
- Jira
- Asana
- Monday.com
- Trello
- Salesforce
- HubSpot
Who it's for
- Experience
- 5 to 8 years
- Domain
- conversation intelligence saas
About Convin
Convin has 6 open roles in Bangalore, at Convin.AI (HustleHub H207). See every Convin role.
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