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Customer Success Manager

ConvinHSR Layout, BangalorePosted 2 months ago
  • Mid level
  • Full time
  • 2 to 4 years
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About the role

Convin provides an AI-powered conversation intelligence platform for enterprises across sales, collections and customer experience. This person will manage client relationships, drive product adoption and value realization, and support retention and expansion.

What you'll do

  • Maintain client relationships and support customer retention
  • Train clients to use Convin’s products effectively
  • Track value delivered to customers
  • Identify upsell and cross-sell opportunities
  • Engage client decision-makers and conduct weekly customer meetings

Skills

Who it's for

Experience
2 to 4 years
Domain
ai conversation intelligence

About Convin

Convin has 6 open roles in Bangalore, at Convin.AI (HustleHub H207). See every Convin role.

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