Customer Success Manager
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About the role
Convin provides an AI-powered conversation intelligence platform for enterprises across sales, collections and customer experience. This person will manage client relationships, drive product adoption and value realization, and support retention and expansion.
What you'll do
- Maintain client relationships and support customer retention
- Train clients to use Convin’s products effectively
- Track value delivered to customers
- Identify upsell and cross-sell opportunities
- Engage client decision-makers and conduct weekly customer meetings
Skills
Must have
Nice to have
Who it's for
- Experience
- 2 to 4 years
- Domain
- ai conversation intelligence
About Convin
Convin has 6 open roles in Bangalore, at Convin.AI (HustleHub H207). See every Convin role.
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