Service Desk Advisor
KyndrylManyata Tech Park, BangalorePosted 13 days agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Kyndryl runs and reimagines mission-critical technology systems for businesses. The Service Desk Advisor provides multichannel customer support, troubleshoots technical issues, and escalates complex requests.
What you'll do
- Assist customers through chat, email, and Microsoft Teams
- Troubleshoot technical issues and provide customer support
- Manage customer inquiries and support requests
- Escalate complex issues to back-office teams
- Build expertise in Microsoft 365 applications and technology platforms
Skills
Must have
- Windows
- Macos
- Help desk support
- Troubleshooting
- Customer support
Tools
- Microsoft teams
- Microsoft 365
- Excel
Who it's for
- Experience
- 2+ years
- Domain
- it services
About Kyndryl
Kyndryl has 31 open roles in Bangalore, at Kyndryl Bengaluru (Embassy Manyata Business Park). See every Kyndryl role.
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