Service Manager
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About the role
Material Depot provides installation services. The Service Manager will oversee service delivery, contractor performance, scheduling, customer escalations, and operational targets.
What you'll do
- Manage service operations, resource allocation, and scheduling
- Drive team performance and customer satisfaction
- Onboard and manage contractor relationships and performance
- Resolve customer and internal escalations
- Own service revenue, profitability, and productivity targets
Skills
Must have
- Service operations
- Vendor management
- Team management
- Profit and loss management
- Vendor negotiation
- Relationship management
- Customer escalation management
- Operational reporting
Nice to have
- Interior services
- Home services
- Construction
Who it's for
- Education
- Bachelor's degree
- Degree
- business administration, operations
- Experience
- 2+ years
- Domain
- home services
About Material Depot
Material Depot has 27 open roles in Bangalore, at Material Depot, Bannerghatta Road. See every Material Depot role.
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