Technical Support & Solutions Associate - Platform-as-a-Service (PaaS)

KaryaIndiranagar, BangalorePosted 2 months ago

Entry level
Hybrid
Full time
1 to 3 years

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About the role

Karya provides an ethical digital-work platform for collecting language data and evaluating AI models, and its PaaS vertical deploys this infrastructure with global partners. You will troubleshoot partner issues, coordinate fixes, identify automation opportunities, and grow into platform deployment and configuration design.

What you'll do

Triage and resolve partner-facing technical issues
Route unresolved issues to engineering with actionable context
Identify recurring issues and scope platform automation opportunities
Communicate technical issues and timelines to partners
Debug issues and make small code or configuration fixes
Design partner deployment and platform configuration approaches

Skills

Must have

Python
Node.js
Technical troubleshooting
Code debugging
API integration
Partner support
Automation scoping

Who it's for

Experience: 1 to 3 years
Domain: ai data infrastructure

About Karya

Karya has 10 open roles in Bangalore, at DAIA Tech Pvt. Ltd. 60/1, 9th Main, 14th Cross, Off CMH Road, Bengaluru, Karnataka 560038. See every Karya role.