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Technical Support Specialist (Jira)

66degreesAshok Nagar, BangalorePosted a month ago
  • Senior
  • Full time
  • 7 to 10 years
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About the role

66degrees helps enterprises apply cloud, data and AI to complex business challenges. This role provides advanced internal IT support and manages identity, collaboration, endpoint and service desk systems.

What you'll do

  • Resolve complex escalations from L1 and L2 service desk engineers
  • Architect and manage enterprise SSO and identity solutions
  • Administer Google Workspace security and audit logging
  • Configure Jira Service Management workflows, automation and integrations
  • Manage Mac and Windows device deployment, patching and security
  • Investigate recurring incidents and implement preventative measures

Skills

Must have

Tools

Who it's for

Education
Bachelor's degree
Degree
information technology, computer science
Experience
7 to 10 years
Domain
ai consulting

About 66degrees

66degrees has 5 open roles in Bangalore, at 66degrees India, Sobha Alexander Plaza. See every 66degrees role.

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