Associate, PPM Systems & Business
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About the role
Alcon develops products and solutions to improve sight and global eye health. You will support PPM and enterprise applications through administration, user support, data maintenance, reporting, and testing.
What you'll do
- Support daily operations and administration of PPM and enterprise applications
- Maintain system master data and reference information
- Triage ServiceNow requests and resolve standard user issues
- Monitor application processes, integrations, and service performance
- Create operational reports, dashboards, and user documentation
- Support requirements gathering, configuration, and system testing
Skills
Must have
- Enterprise application support
- Project and portfolio management
- Application administration
- Master data management
- Level 1 application support
Nice to have
- Business requirements gathering
- Software testing
- User acceptance testing
- Release management
- Data analysis
- Dashboard development
- JavaScript
Tools
- Planisware
- Servicenow
- Excel
- Power BI
- Tableau
Who it's for
- Education
- Engineering degree
- Degree
- technical, scientific, information systems, engineering
- Experience
- 3 to 5 years
- Languages
- english
- Domain
- medical devices
About Alcon
Alcon has 17 open roles in Bangalore, at Alcon Laboratories (India), RMZ Azure. See every Alcon role.
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