BBPS - Customer Experience Specialist
PhonePeBellandur, BangalorePosted 17 days agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
PhonePe operates a digital payments platform, including BBPS bill payments. This specialist will handle compliance reporting, investigate operational anomalies, and resolve customer support tickets.
What you'll do
- Prepare and file BOD/EOD regulatory reports
- Maintain compliance metrics, data dumps, and governance trackers
- Investigate operational exceptions and track breach cases
- Resolve customer support tickets and queries
- Identify and implement reporting workflow automation
Skills
Must have
- Customer support
- Root cause analysis
- Regulatory reporting
- Data analysis
Tools
Who it's for
- Domain
- fintech payments
About PhonePe
PhonePe has 74 open roles in Bangalore, at Salarpuria Softzone, Wing A, Block A. See every PhonePe role.
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