CRM Associate
UltravioletteDomlur, BangalorePosted 5 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Ultraviolette develops electric vehicles. The CRM Associate will handle customer queries and escalations, coordinate issue resolution, and track cases through closure.
What you'll do
- Handle customer queries, complaints, and escalations by email and phone
- Coordinate with internal teams and external partners to resolve customer issues
- Log and monitor customer cases in the CRM system
- Track open tickets and follow up until resolution
- Prepare reports and insights on customer interactions
Skills
Must have
- Customer support
- Case management
- Complaint handling
- Escalation management
Who it's for
- Experience
- 0 to 2 years
- Domain
- electric vehicles
About Ultraviolette
Ultraviolette has 7 open roles in Bangalore, at Ultraviolette Automotive HQ. See every Ultraviolette role.
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