IT Leader
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About the role
Glean provides an enterprise Work AI platform for search, assistants, and AI agents. The IT Leader will manage IT engineers and systems while improving secure, reliable IT operations through hands-on support, automation, and AI.
What you'll do
- Lead and develop IT engineers and contractors
- Own Okta, Google Workspace, endpoint, and infrastructure platforms
- Build AI and automation workflows for IT operations
- Resolve complex escalations and lead incident root-cause analysis
- Manage IT projects, vendors, and ITIL processes
- Track operational metrics and support audit readiness
Skills
Must have
- It operations
- Systems administration
- People management
- Okta
- Google workspace
- Endpoint management
- Troubleshooting
- Networking
- Python
- PowerShell
Nice to have
- AI automation
- Itil
- Incident management
- Problem management
- Change management
- Asset management
- Identity governance
- Compliance
Tools
- Kandji
- Jamf
- Intune
- Bash
- Jira service management
- Servicenow
- Freshservice
Who it's for
- Experience
- 14+ years
- Domain
- ai enterprise software
About Glean
Glean has 15 open roles in Bangalore, at Glean Search Technologies India Pvt Ltd. See every Glean role.
More at Glean
Mid level · Hybrid · 3 to 5 years
Entry level · Hybrid · 1 to 3 years
Senior · Hybrid · 7 to 10 years
Lead or staff · Hybrid · 8 to 10 years
Senior · Hybrid · 7 to 10 years
Lead or staff · Hybrid · 8+ years
Senior · Hybrid · 6+ years
Manager · Hybrid · 8 to 12 years
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