Renewal Sales Executive
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About the role
Twin Health provides AI-driven digital care for chronic metabolic diseases, including type 2 diabetes and obesity. You will renew memberships, reactivate discharged members, and coordinate solutions to support continued treatment.
What you'll do
- Manage membership renewal conversations and follow up on pending payments
- Review member health progress and understand reasons for hesitation
- Address retention concerns using approved options
- Contact discharged members and coordinate their return to care
- Coordinate with coaches, doctors, and support teams to resolve concerns
- Record call outcomes, payment commitments, and churn trends
Skills
Must have
- Sales
- Membership renewals
- Customer retention
- Collections
- Consultative selling
- Objection handling
- Customer relationship management
- Target achievement
- Customer reactivation
Nice to have
- Healthcare
- Health insurance
- Customer win-back
- Nutrition
- Diabetes care
- Life sciences
Who it's for
- Education
- Any graduate
- Experience
- 3 to 5 years
- Domain
- digital health
About Twin Health
Twin Health has 1 open role in Bangalore, at Twin Health India Regional Office. See every Twin Health role.
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