Sr. Associate - Service Delivery Analyst

Lowe's India (Lowe's Services India Pvt Ltd)Manyata Tech Park, BangalorePosted 27 days ago

Mid level
On-site
Full time
3 to 5 years
US hours shift

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About the role

Lowe’s is a home improvement retailer serving customers across the United States. The analyst handles customer and provider support requests, coordinates measurement appointments, and processes refunds.

What you'll do

Review and resolve provider and customer support requests
Call customers and providers to confirm requirements and schedule appointments
Answer inbound customer calls and provide assistance
Process refunds accurately using internal tools
Document interactions in relevant systems

Skills

Must have

Customer support
Appointment scheduling
Refund processing

Who it's for

Education: Any graduate
Experience: 3 to 5 years
Domain: home improvement retail

About Lowe's India (Lowe's Services India Pvt Ltd)

Lowe's India (Lowe's Services India Pvt Ltd) has 44 open roles in Bangalore, at Lowe's India GCC Manyata. See every Lowe's India (Lowe's Services India Pvt Ltd) role.