Staff Product Support Engineer - Cloud Support
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About the role
Acceldata provides a data observability platform that helps organizations monitor, predict, and optimize data systems. You will resolve complex customer issues across cloud environments and support reliable operations for enterprise customers.
What you'll do
- Manage customer support cases and troubleshoot complex technical issues
- Resolve customer challenges across cloud ecosystems and data lakes
- Provide operational expertise in data quality, cost optimization, and data reliability
- Deliver proactive solutions for enterprise customers
- Improve support processes with internal teams
Skills
Must have
- Cloud platforms
- Kubernetes
- Docker
- Linux
- Data lakes
- Data quality
- Cost optimization
- Data reliability
- Technical troubleshooting
- Customer support
Who it's for
- Experience
- 10+ years
- Domain
- data observability
About Acceldata
Acceldata has 4 open roles in Bangalore, at Urban Vault. See every Acceldata role.
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