Account Manager- US Sales

GushworkIndiranagar, BangalorePosted 4 months ago

Mid level
Full time
3 to 7 years

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About the role

Gushwork builds AI agents that help small and mid-sized businesses achieve business outcomes, starting with organic leads from SEO. This person will manage customer accounts, drive revenue expansion and renewals, and coordinate customer success across internal teams.

What you'll do

Manage a portfolio of customer accounts across the post-sales lifecycle
Develop account growth strategies and pursue upsell and cross-sell opportunities
Conduct business reviews and strategic account planning sessions
Manage customer escalations, commercial discussions, and contract renewals
Monitor account health, engagement, and adoption to address risks
Maintain account plans, opportunity pipelines, forecasts, and CRM records

Skills

Must have

Account management
Account planning
Customer lifecycle management
Revenue expansion
Upselling
Cross-selling
Renewal management
Contract renewals
Negotiation
Consultative selling

Nice to have

Tools

Salesforce

Who it's for

Experience: 3 to 7 years
Domain: ai business software

About Gushwork

Gushwork has 3 open roles in Bangalore, at Delfin Technologies India Pvt Ltd, 578, 9th A Main Rd, Indiranagar, Bengaluru, Karnataka 560038. See every Gushwork role.