Business Analyst - GTM (Go-To-Market)
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About the role
Kapture CX provides AI-powered SaaS solutions that automate enterprise customer experience operations. You will manage GTM programs, analyze business data, improve workflows, and implement AI-powered automation.
What you'll do
- Manage strategic GTM projects from planning through delivery
- Analyze GTM data and build dashboards, reports, and insights
- Identify bottlenecks and optimize customer-facing workflows
- Build and implement AI-powered assistants and workflow tools
- Lead cross-functional programs across customer and revenue teams
Skills
Must have
- Business analytics
- Program management
- Project management
- Workflow optimization
- AI automation
Nice to have
- CRM
- Customer success
- Low-code/no-code automation
Tools
- Jira
- Notion
- Asana
- Clickup
- Monday.com
- Microsoft Excel
- Google sheets
- Salesforce
- HubSpot
- OpenAI
Who it's for
- Experience
- 2 to 4 years
- Domain
- b2b saas customer experience
About Kapture CX
Kapture CX has 19 open roles in Bangalore, at Kapture CX Head Office, Brigade Summit. See every Kapture CX role.
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