Customer Service Representative II

Thermo Fisher Scientific provides products and services that support scientific research, diagnostics and healthcare. You will process orders for assigned regions, support customer experience, meet service targets and escalate potential issues.

• Process orders for assigned regions using order management applications
• Support activities that enhance the customer experience
• Meet performance metrics, service levels and order turnaround times
• Follow organizational procedures, policies and internal processes
• Escalate issues that could disrupt business processes

Education

Bachelor's degree

Degree

arts, science, commerce, business administration

Experience

1.5 to 3 years

Domain

life sciences

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