Sr Customer Service Representative

Thermo Fisher Scientific provides products and services that support scientific research, diagnostics and pharmaceutical development. This representative processes orders, quotations and customer requests while meeting service-level and accuracy requirements.

• Process orders for assigned regions using business applications
• Handle customer lifecycle administration and quotations
• Meet transaction accuracy, turnaround time and service-level targets
• Escalate issues that may disrupt business processes
• Collaborate with teams to improve processes and prevent repeated mistakes

Experience

3 to 5 years

Domain

life sciences

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