Customer Success Manager – Informatica Implementation Experience (CDI / Data Governance/ MDM)

Salesforce provides CRM and Informatica-powered data management and integration solutions to enterprise customers. This person will guide customer adoption, value realization, and renewals across a global portfolio.

• Build strategic relationships with enterprise customer stakeholders
• Create customer success plans tied to adoption milestones and business outcomes
• Lead success reviews, health checks, and executive business reviews
• Identify adoption risks and coordinate resolutions across internal teams
• Share customer feedback with product and partnership teams
• Demonstrate and quantify value to support renewal readiness

Experience

8+ years

Languages

english

Domain

enterprise data management

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