Customer Success Specialist
DigitapMarathahalli, BangalorePosted a month agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
DIGITAP.AI provides enterprise SaaS for customer onboarding, risk management, and fraud detection to digital businesses. You will onboard and support customers, troubleshoot API integrations, and coordinate issue resolution and adoption with internal teams.
What you'll do
- Manage customer onboarding and implementation through go-live
- Analyze API requests, responses, JSON payloads, and errors
- Test APIs and validate integrations using Postman
- Coordinate technical issue resolution with Product and Engineering
- Track onboarding milestones, issues, and resolutions
- Gather customer feedback and identify recurring issues
Skills
Who it's for
- Experience
- 2 to 5 years
- Domain
- fintech saas
About Digitap
Digitap has 4 open roles in Bangalore, at Novel MSR Park, 5th Floor. See every Digitap role.
More at Digitap
Entry level · 1 to 3 years
A month ago
Internship · On-site · 0 to 2 years · Fresher friendly
A month ago
Mid level · 2 to 5 years
A month ago
Similar roles
All customer success jobs
Kutumb (Primetrace Technologies; Crafto) · Mid level · On-site · 3+ years
11 days ago