Director, Travel Services
NavanShivajinagar, BangalorePosted 19 days agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Navan provides travel services and technology for business travelers. This director will lead India’s travel services organization and improve global service operations and customer experience.
What you'll do
- Define and implement scalable service processes and operating models
- Lead and develop a large organization of managers and agents
- Partner with global leaders to align service delivery and priorities
- Use operational data to improve efficiency and service quality
- Support new business implementations and operational transitions
Skills
Must have
- Customer service
- Program management
- Project management
- Process improvement
- Service delivery
- Travel industry experience
Who it's for
- Experience
- 10+ years
- Domain
- travel technology
About Navan
Navan has 12 open roles in Bangalore, at Navan Labs India Pvt. Ltd. (WeWork Prestige Central). See every Navan role.
More at Navan
Senior · 5+ years
Senior · 5+ years
Senior · 5+ years
Senior · 5+ years
Lead or staff · 8+ years
Manager · 8+ years
Senior · 7 to 9 years
Mid level · 4 to 6 years
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