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Food & Beverage Reservations Agent - The Hoxton Bengaluru City

AccorBangalorePosted 3 months ago
  • Entry level
  • Full time
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About the role

The Hoxton is opening a neighbourhood hotel in Bengaluru with restaurants, bars and guest spaces. You will manage food and beverage reservations, guest requests and booking information while coordinating with hotel teams.

What you'll do

  • Respond to restaurant and bar reservation enquiries by phone, email and online
  • Enter bookings and record guest needs accurately
  • Send confirmations and handle booking changes, cancellations and special requests
  • Share daily reservation updates and guest requirements with restaurant and kitchen teams
  • Support table management and balance bookings
  • Follow up on guest feedback and share themes with F&B leaders

Skills

Must have

Nice to have

  • Restaurant reservation systems
  • Point-of-sale systems
  • Property management systems

Who it's for

Languages
english
Domain
hospitality

About Accor

Accor has 35 open roles in Bangalore, at Accor Bangalore hotels. See every Accor role.

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