Food & Beverage Reservations Agent - The Hoxton Bengaluru City
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About the role
The Hoxton is opening a neighbourhood hotel in Bengaluru with restaurants, bars and guest spaces. You will manage food and beverage reservations, guest requests and booking information while coordinating with hotel teams.
What you'll do
- Respond to restaurant and bar reservation enquiries by phone, email and online
- Enter bookings and record guest needs accurately
- Send confirmations and handle booking changes, cancellations and special requests
- Share daily reservation updates and guest requirements with restaurant and kitchen teams
- Support table management and balance bookings
- Follow up on guest feedback and share themes with F&B leaders
Skills
Must have
- Restaurant reservations
- Customer service
- Reservation management
Nice to have
- Restaurant reservation systems
- Point-of-sale systems
- Property management systems
Who it's for
- Languages
- english
- Domain
- hospitality
About Accor
Accor has 35 open roles in Bangalore, at Accor Bangalore hotels. See every Accor role.
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