Logistics Coordinator
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About the role
PlatinumRx uses generic substitution to make chronic medications more affordable for Indian households. The Logistics Coordinator will contact customers about failed deliveries, coordinate reattempts, and track delivery performance.
What you'll do
- Call customers to confirm delivery reattempts
- Coordinate order fulfilment with internal teams and courier partners
- Update customer interaction and delivery status records
- Prepare Excel reports on delivery performance
- Follow up with customers to resolve delivery concerns
Skills
Must have
- Customer support
- Delivery coordination
- Logistics coordination
- Order fulfillment
Tools
Who it's for
- Languages
- hindi, english
- Domain
- healthtech
About PlatinumRx
PlatinumRx has 7 open roles in Bangalore, at Affolife Retail Pvt Ltd (PlatinumRx), Hustle Hub Tech Park. See every PlatinumRx role.
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