Networking Managed Services Engineer (L1)

NTT DATA provides managed IT and technology services to clients. You will monitor client networks, resolve first-line incidents, fulfil service requests and maintain network infrastructure.

• Monitor client infrastructure and identify errors
• Investigate and resolve first-line incidents
• Fulfil service requests using approved procedures
• Perform maintenance, patching and configuration changes
• Escalate unresolved incidents and update knowledge articles

Education

Bachelor's degree

Degree

information technology, computing

Experience

0 to 1 years

Domain

it managed services

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