Order Management & Customer Service

Diageo is a premium drinks company whose customer service centre supports beverage customers and consumers. The Customer Services Executive will resolve queries, manage customer relationships and coordinate with internal business teams.

• Resolve customer and consumer queries and issues
• Act as the first escalation point for customer queries
• Build relationships with customers and consumers
• Coordinate with Supply, Commercial, Marketing, Finance and Quality colleagues
• Support the beverage proposition across trade channels and Consumer Care

Education

Any graduate

Experience

0.5+ years

Domain

alcoholic beverages

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