Senior Customer Care Tech Specialist
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About the role
Toast provides technology that helps restaurants and local businesses operate, increase sales, and engage customers. This specialist resolves restaurant customers’ technical and functional issues through chat, voice, and casework.
What you'll do
- Resolve technical and functional issues for restaurant customers
- Support customers through chat, voice, and casework
- Manage multiple customer interactions using internal systems
- Share product knowledge and best practices with teammates
- Contribute to support process improvements
Skills
Must have
- Customer support
- Technical troubleshooting
Nice to have
- POS systems
Who it's for
- Education
- Any graduate
- Experience
- 2 to 4 years
- Languages
- english
- Domain
- restaurant technology
About Toast
Toast has 6 open roles in Bangalore, at RMZ Ecoworld. See every Toast role.
More at Toast
Manager · Hybrid · 10+ years
Lead or staff · Hybrid · 10+ years
Senior · Hybrid · 7+ years
Manager · Hybrid
Manager · Hybrid · 10+ years
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