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Senior Customer Care Tech Specialist

ToastBellandur, BangalorePosted 16 days ago
  • Mid level
  • Hybrid
  • Full time
  • 2 to 4 years
  • Rotational shift
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About the role

Toast provides technology that helps restaurants and local businesses operate, increase sales, and engage customers. This specialist resolves restaurant customers’ technical and functional issues through chat, voice, and casework.

What you'll do

  • Resolve technical and functional issues for restaurant customers
  • Support customers through chat, voice, and casework
  • Manage multiple customer interactions using internal systems
  • Share product knowledge and best practices with teammates
  • Contribute to support process improvements

Skills

Must have

Nice to have

  • POS systems

Who it's for

Education
Any graduate
Experience
2 to 4 years
Languages
english
Domain
restaurant technology

About Toast

Toast has 6 open roles in Bangalore, at RMZ Ecoworld. See every Toast role.

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