Associate Manager - Customer Success
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About the role
Intugine provides supply chain visibility software to global brands across multiple transportation modes. This role oversees operational processes, supports customers, configures the platform, and improves implementation and service outcomes.
What you'll do
- Execute and improve operational processes
- Coordinate with internal stakeholders and track process performance
- Visit client locations to understand needs and train users
- Manage customer requests and worklists
- Configure the platform with technical teams and troubleshoot issues
- Set and monitor project KPIs and implementation processes
Skills
Must have
- Customer success
- Customer service
- Process improvement
- Supply chain management
Nice to have
Who it's for
- Domain
- supply chain visibility software
About Intugine Technologies
Intugine Technologies has 7 open roles in Bangalore, at Intugine Technologies, Mandoth Arcade. See every Intugine Technologies role.
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