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Business Travel Consultant II

NavanShivajinagar, BangalorePosted 5 months ago
  • Mid level
  • Full time
  • 3+ years
  • Rotational shift
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About the role

Navan provides a platform and support for business travelers arranging work trips. This consultant will assist travelers with bookings, platform use and travel-related issues across chat, calls and email.

What you'll do

  • Assist travelers through chat, calls and email
  • Provide information and support for flight, hotel, car and rail bookings
  • Help users use the Navan platform and app
  • Resolve customer inquiries within service-level expectations
  • Follow travel, expense and compliance policies
  • Share feedback on operating processes and traveler experience

Skills

Must have

  • Travel booking
  • Customer support
  • Gds

Tools

Who it's for

Experience
3+ years
Domain
business travel

About Navan

Navan has 12 open roles in Bangalore, at Navan Labs India Pvt. Ltd. (WeWork Prestige Central). See every Navan role.

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