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Client Payment Liaison Consultant, Global Banking

  • Senior
  • On-site
  • Full time
  • 5 to 7 years
  • US hours shift
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About the role

Northern Trust provides wealth management, asset servicing, asset management and banking services to institutional and other clients. This consultant handles payment inquiries and investigations, coordinates resolution with internal teams, and keeps clients updated through completion.

What you'll do

  • Serve as the primary contact for client payment inquiries and servicing requests
  • Investigate wire transfers, payment recalls, and delayed or returned payments
  • Coordinate issue resolution with Payment Operations, Sanctions, and Relationship Management
  • Monitor open inquiries and follow up through resolution
  • Maintain client interaction and investigation records
  • Identify recurring issues and recommend process improvements

Skills

Must have

  • Banking operations
  • Domestic payments
  • International payments
  • Swift messaging
  • Payment investigations
  • Wire transfers
  • Ach payments
  • Client servicing

Nice to have

  • Institutional client servicing
  • Corporate client servicing
  • Payment investigations

Tools

Who it's for

Experience
5 to 7 years
Domain
banking payments

About Northern Trust

Northern Trust has 38 open roles in Bangalore, at Northern Trust Bengaluru, Manyata. See every Northern Trust role.

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