Designated Services Engineer
WEKA (WekaIO)Whitefield, BangalorePosted a month agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
WEKA provides cloud- and AI-native data infrastructure for enterprise AI and compute-intensive workloads. You will troubleshoot customer environments, monitor systems, manage support cases, and relay issues and feedback to Engineering.
What you'll do
- Troubleshoot enterprise infrastructure issues and escalate them to Engineering
- Monitor WEKA systems and proactively address potential issues
- Manage and document customer issues through the ticketing system
- Serve as the technical liaison between customers and Engineering
- Support presales engineers, partners, and resellers with technical expertise
- Participate in on-call, follow-the-sun support rotations
Skills
Must have
- Linux administration
- Unix administration
- Distributed storage
- Network troubleshooting
- Hardware troubleshooting
- Performance troubleshooting
- Python
- Bash
- Automation scripting
- Enterprise infrastructure support
Nice to have
- Kubernetes
- Containers
- Hpc cluster management
Who it's for
- Experience
- 10+ years
- Domain
- ai infrastructure
About WEKA (WekaIO)
WEKA (WekaIO) has 8 open roles in Bangalore, at WEKAIO India Pvt Ltd, India Center of Excellence, Brigade Metropolis. See every WEKA (WekaIO) role.
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