Technical Account Manager
WEKA (WekaIO)Whitefield, BangalorePosted 5 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
WEKA provides cloud- and AI-native data infrastructure for enterprise AI and compute-intensive workloads. The Technical Account Manager guides customers on their deployments, resolves technical challenges, and helps them maximize the value of WEKA products.
What you'll do
- Guide customers on technical and operational use of their WEKA environments
- Plan customer reviews, upgrades, releases, and expansion discussions
- Coordinate troubleshooting of escalated customer issues with engineering and vendors
- Monitor customer cases and systems to identify problems and recommend solutions
- Track customer configurations and recommend practices to optimize performance and uptime
- Build customer relationships and identify opportunities to increase product value
Skills
Must have
- Technical account management
- Customer success
- Technical troubleshooting
- Linux
- Networking
- Storage technologies
- Cloud computing
- Backup and recovery
- Ai/ml
Who it's for
- Experience
- 10+ years
- Domain
- ai infrastructure
About WEKA (WekaIO)
WEKA (WekaIO) has 8 open roles in Bangalore, at WEKAIO India Pvt Ltd, India Center of Excellence, Brigade Metropolis. See every WEKA (WekaIO) role.
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