Sr. Technical Services Engineer (Hybrid, Bangalore)
WEKA (WekaIO)Whitefield, BangalorePosted a month agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
WEKA provides enterprise infrastructure products for customers. This engineer troubleshoots customer issues, supports enterprise systems, and coordinates technical feedback and escalations with Engineering.
What you'll do
- Serve as the technical liaison between customers and Engineering
- Troubleshoot customer issues and reproduce them in a lab environment
- Monitor WEKA systems and track customer issues in the ticketing system
- Support presales engineers, partners, and resellers with technical expertise
- Create internal and customer-facing support documentation
- Participate in on-call support rotations and regional or international travel
Skills
Must have
- Linux
- Technical troubleshooting
- Networking
- Python
- Bash
- Automation scripting
- File protocols
- Kubernetes
- Containerization
- Enterprise technical support
Nice to have
- Hpc cluster administration
Who it's for
- Experience
- 5+ years
- Domain
- ai infrastructure
About WEKA (WekaIO)
WEKA (WekaIO) has 8 open roles in Bangalore, at WEKAIO India Pvt Ltd, India Center of Excellence, Brigade Metropolis. See every WEKA (WekaIO) role.
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