Learning Analyst - Cigna Healthcare
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About the role
Cigna Healthcare helps customers navigate the healthcare system and make informed choices about their health. The Learning Analyst delivers and improves training programs for service operations staff.
What you'll do
- Deliver induction, upskill and project-related training classes
- Facilitate soft skills and product and technical skills training
- Assess new recruits and coordinate their transition into operational teams
- Maintain induction curricula and update training materials
- Evaluate learning objectives and performance-based assessments
Skills
Must have
- Training delivery
- Instructional design
- Coaching
- Training needs assessment
- Learning evaluation
- Healthcare claims processing
- Call handling
Nice to have
- Training program design
- Training experience
- Coaching experience
Tools
- Microsoft office
Who it's for
- Languages
- english
- Domain
- health insurance
About Cigna
Cigna has 42 open roles in Bangalore, at Cigna Health Solutions India (CHSI). See every Cigna role.
More at Cigna
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17 days ago
Mid level · 3+ years
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Mid level · 4+ years
23 days ago
Mid level · Hybrid · 2+ years
23 days ago
Senior · On-site · 6 to 7 years
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