Manufacturing Partner Success Manager
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About the role
Xometry connects buyers with manufacturers through a digital marketplace that supports global manufacturing. You will resolve partner production issues, manage order queues, and coordinate task completion across the job lifecycle.
What you'll do
- Resolve production blockers involving cost, lead times, freight, and labels
- Manage job cancellation requests and missing inspection documents
- Monitor communication queues and prioritize tasks to prevent production stalls
- Recover troubled orders and execute pull-in requests
- Coordinate with Operations and Quality CoE teams
- Escalate complex risks and document revenue recognition
Skills
Must have
- Supply chain
- Customer service
- Manufacturing processes
- Queue management
- Quality management systems
- ERP
Nice to have
Tools
Who it's for
- Education
- Bachelor's degree
- Degree
- supply chain, engineering, business administration
- Experience
- 4+ years
- Languages
- english
- Domain
- manufacturing marketplace
About Xometry
Xometry has 13 open roles in Bangalore, at Xometry India, Peenya KIADB. See every Xometry role.
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