Principal Program Manager – SDR & ISR
SprinklrOld Airport Road, BangalorePosted 19 days agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Sprinklr provides an AI-native platform for enterprise customer experience management across social, marketing, feedback, and contact center channels. The Principal Program Manager will run global SDR and ISR programs, using operating cadences and reporting to improve sales outcomes, retention, and expansion.
What you'll do
- Design global programs to improve SDR and ISR productivity, quality, hygiene, and win rates
- Create playbooks for account selection, targeting, messaging, qualification, and handoffs
- Build renewal and expansion programs and track churn risks
- Run recurring performance, hygiene, quality, and renewal reviews
- Create dashboards and executive readouts on outcomes and actions
- Partner with RevOps and Systems teams to improve reporting, workflows, and tool adoption
Skills
Must have
- Sales program management
- SAAS sales
- Quota-carrying sales
- Renewals
- Retention
- Upselling
- Cross-selling
- Funnel analysis
- Sales forecasting
- CRM hygiene
Tools
- Excel
- Google sheets
- Salesforce
- Outreach
- Salesloft
- Gong
- Zoominfo
Who it's for
- Experience
- 15+ years
- Domain
- b2b saas customer experience management
About Sprinklr
Sprinklr has 13 open roles in Bangalore, at Sprinklr Bangalore. See every Sprinklr role.
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