Senior Customer Success Manager
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About the role
Syndigo provides product data software and a commerce network connecting brands and retailers. This person owns retailer network health, content implementation, partner relationships, and expansion opportunities for Enhanced Content.
What you'll do
- Implement and maintain Syndigo scripts across retailer websites
- Drive adoption of rich content modules and coordinate integrations
- Monitor network coverage, functionality, content gaps, and syndication performance
- Conduct coverage studies, audits, and trend analyses
- Manage retailer relationships, business reviews, escalations, and advocacy
- Identify retailer expansion opportunities and support commercial business cases
Skills
Must have
- Enhanced content syndication
- Product content syndication
- JavaScript
- HTML
- CSS
- Xml
- Json
- API integrations
- Excel
Nice to have
- Magento
- Wordpress
- Shopify
- Product information management
- Master data management
- Salesforce
- Content security policy
- SEO
Tools
- Chrome devtools
- Jira
- Confluence
Who it's for
- Domain
- b2b saas ecommerce
About Syndigo
Syndigo has 15 open roles in Bangalore, at Syndigo Bangalore office, IBC Knowledge Park. See every Syndigo role.
More at Syndigo
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Lead or staff · Hybrid · 10+ years
Lead or staff · Hybrid · 8+ years
Senior · Hybrid · 6+ years
Lead or staff · Hybrid · 8 to 12 years
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