Student Support Executive
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About the role
Apna connects jobseekers and employers and offers online education with career support and interview access. This person will onboard and support students, foster community engagement, and drive referrals, conversions, and retention.
What you'll do
- Onboard students and guide them through processes and tools
- Engage students and improve participation in the community
- Resolve student queries through calls, WhatsApp, and email
- Pitch referral programs and track participation and conversions
- Identify at-risk students and take action to improve retention
Skills
Must have
- Customer support
- Student onboarding
- Student engagement
- Referral generation
- Conversion
- Retention management
Who it's for
- Experience
- 1+ years
- Languages
- english, hindi, kannada, tamil
- Domain
- edtech
About Apna (apna.co)
Apna (apna.co) has 29 open roles in Bangalore, at Apna Bengaluru office. See every Apna (apna.co) role.
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