Technical Account Manager
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About the role
MongoDB provides a cloud-native data platform for organizations building and scaling applications. The Technical Account Manager guides major customers on architecture, performance, recovery, and security while coordinating technical outcomes and product feedback.
What you'll do
- Guide customers in designing and scaling MongoDB solutions
- Resolve customer questions about architecture, performance, recovery, and security
- Conduct technical deep dives or connect customers with subject matter experts
- Develop shared account objectives and anticipate customer needs
- Share customer requirements and opportunities with product teams
- Mentor new team members and build knowledge of new product lines
Skills
Must have
- Database administration
- Database performance tuning
- Database troubleshooting
- Cloud services
- Account management
- Technical account management
- Enterprise architecture
Nice to have
- MongoDB
- Microservices
- Serverless
- CI/CD
- Containerization
- Orchestration
- Linux systems troubleshooting
- Networking
Who it's for
- Experience
- 7+ years
- Domain
- database software
About MongoDB
MongoDB has 13 open roles in Bangalore, at MongoDB Bengaluru, Vaswani Centropolis. See every MongoDB role.
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