Technical Account Manager (Solution Architect)
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About the role
Superleap provides CRM solutions for enterprise customers. You will manage client relationships, design CRM architectures, and coordinate solution delivery across customer and engineering teams.
What you'll do
- Manage relationships and product adoption for enterprise clients
- Run discovery sessions to understand customer workflows and goals
- Design CRM architectures and map workflows to automations and integrations
- Create business requirement documents and scope flows
- Define delivery milestones and manage risks, blockers, and dependencies
- Coordinate delivery across customers, product, and engineering teams
Skills
Must have
- Customer success
- Account management
- Solution architecture
- Technical consulting
- Project delivery
- SAAS platforms
- APIs
- Integrations
- Business requirements documentation
Who it's for
- Education
- Engineering degree
- Degree
- engineering, computer science
- Experience
- 3 to 5 years
- Domain
- b2b saas crm
About Superleap
Superleap has 9 open roles in Bangalore, at Superleap (Mintiq Technologies), Aspire Square. See every Superleap role.
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