Technical Customer Success Manager– Enterprise AI & SaaS Platform | 8+ Years
Neuron7Bellandur, BangalorePosted 5 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Neuron7 provides an AI-powered Resolution Intelligence platform for enterprise customer and field service operations. This manager will implement and integrate the platform, drive adoption, and help customers measure business outcomes.
What you'll do
- Lead customer onboarding and AI solution implementation
- Integrate CRM and service management platforms with Neuron7 products
- Coordinate enterprise data onboarding and integrations
- Deploy, configure, and test AI solutions
- Measure ROI, business outcomes, and adoption KPIs
- Manage customer success plans, renewals, and expansion opportunities
Skills
Must have
- Customer success
- Enterprise SAAS implementation
- Customer onboarding
- Ai/ml concepts
- LLMs
- NLP
- Agentic AI
- Service operations
- Enterprise integrations
Nice to have
- Salesforce
- Servicenow
- Microsoft dynamics
- Oracle cx
- RAG
- Knowledge management
Who it's for
- Education
- Bachelor's degree
- Degree
- technology, engineering, computer science, business management
- Experience
- 8+ years
- Domain
- enterprise ai saas
About Neuron7
Neuron7 has 11 open roles in Bangalore, at Neuron7.ai Bengaluru (IndiQube ETV - Zinnia). See every Neuron7 role.
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