Customer Success Associate
SkydoHSR Layout, BangalorePosted 2 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Skydo serves customers whose transactions require post-activation support and retention. You will build customer relationships, drive repeat transactions and revenue, and coordinate resolution of operational blockers.
What you'll do
- Manage customer relationships after activation to drive repeat transactions
- Engage customers through calls, email, and WhatsApp
- Meet monthly and quarterly retention targets
- Share recurring customer blockers and retention patterns with internal teams
- Coordinate operational issue resolution to prevent settlement delays
Skills
Must have
- Customer success
- Account management
- B2B sales
- Customer retention
Who it's for
- Experience
- 2 years
- Domain
- cross-border payments
About Skydo
Skydo has 13 open roles in Bangalore, at Skydo Bengaluru, Indiqube Serenity. See every Skydo role.
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