Customer Success Associate (Commercial Accounts)

Datadog provides an observability and security platform that gives businesses visibility across their technology stack. You will manage customer relationships, drive product adoption and retention, and identify opportunities for account growth.

• Build strategic relationships across a high volume of customer accounts
• Manage account requests, support escalations, and billing questions
• Advise customers on effective use of Datadog products
• Monitor usage trends to identify renewal risks and adoption opportunities
• Negotiate contract terms and address pricing objections for account growth
• Collaborate with support, product, finance, and legal teams

Experience

2+ years

Domain

observability and security software

Datadog has 6 open roles in Bangalore, at Datadog Bengaluru, WeWork Cinnabar Hills. See every Datadog role.