Customer Value Architect
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About the role
Mixpanel provides product analytics that helps companies understand user behavior and make product decisions. The Customer Value Architect drives customer onboarding, adoption, measurable value realization, and account health across a portfolio.
What you'll do
- Drive customer onboarding and time-to-value
- Create success plans tied to measurable customer objectives
- Lead customer training, enablement, and business reviews
- Monitor product usage and address adoption and churn risks
- Quantify customer value and support renewal and expansion handoffs
- Guide adoption of Mixpanel AI products
Skills
Must have
- Customer success
- Account management
- Consulting
- B2B SAAS
- Data analysis
- Customer onboarding
- Adoption planning
- Value realization
- AI tooling
Nice to have
- Product analytics
- Growth
- Technical advisory
- Professional services
- Event tracking
- Data tooling
Tools
- Mixpanel
- Mixpanel AI
- Mixpanel agent
- Mcp
- LLM copilots
Who it's for
- Experience
- 3 to 5 years
- Domain
- product analytics
About Mixpanel
Mixpanel has 4 open roles in Bangalore, at 36 Infantry Road (likely WeWork Prestige Central). See every Mixpanel role.
More at Mixpanel
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