Senior Customer Value Architect
MixpanelShivajinagar, BangalorePosted a month agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Mixpanel provides product intelligence and analytics software that helps companies understand product usage and make decisions. The Customer Value Architect drives customer onboarding, adoption, measurable value, account health, and complex change programs.
What you'll do
- Own onboarding outcomes and time-to-value across customer accounts
- Build success plans that connect business objectives to measurable use cases
- Lead change-management plans for migrations and re-implementations
- Train customers on dashboards, funnel analysis, and retention modeling
- Monitor account health and lead value reviews and churn interventions
- Mentor colleagues and contribute to team playbooks
Skills
Must have
- Customer success
- Account management
- Customer onboarding
- Change management
- Program management
- Adoption planning
- Value realization
- Data analysis
- AI
- LLMs
Nice to have
- Product management
- Technical program management
- Analytics instrumentation
- Event tracking
Tools
- Mixpanel
Who it's for
- Experience
- 6 to 8 years
- Domain
- product analytics saas
About Mixpanel
Mixpanel has 4 open roles in Bangalore, at 36 Infantry Road (likely WeWork Prestige Central). See every Mixpanel role.
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