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Engagement Manager

  • Senior
  • Hybrid
  • Full time
  • 7 to 10 years
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About the role

UptimeAI provides AI reasoning agents that help industrial operations teams make real-time decisions using operational data. The Engagement Manager guides customers on value realization, adoption, executive alignment, and expansion opportunities.

What you'll do

  • Define customer success plans, value drivers, adoption goals, and success criteria
  • Lead executive steering committees and communicate measurable business impact
  • Drive platform adoption and integration into customer workflows
  • Build relationships across executive, operational, and technical stakeholders
  • Identify expansion opportunities and partner on customer growth strategies
  • Coordinate internal teams to resolve risks and deliver customer outcomes

Skills

Must have

  • Customer success strategy
  • Customer engagement
  • Consulting
  • Value consulting
  • Project management
  • Customer adoption
  • Value realization

Who it's for

Experience
7 to 10 years
Domain
industrial ai

About UptimeAI

UptimeAI has 11 open roles in Bangalore, at The Executive Centre, MFAR Greenheart (Manyata Tech Park). See every UptimeAI role.

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