Engagement Manager
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About the role
UptimeAI provides AI reasoning agents that help industrial operations teams make real-time decisions using operational data. The Engagement Manager guides customers on value realization, adoption, executive alignment, and expansion opportunities.
What you'll do
- Define customer success plans, value drivers, adoption goals, and success criteria
- Lead executive steering committees and communicate measurable business impact
- Drive platform adoption and integration into customer workflows
- Build relationships across executive, operational, and technical stakeholders
- Identify expansion opportunities and partner on customer growth strategies
- Coordinate internal teams to resolve risks and deliver customer outcomes
Skills
Must have
- Customer success strategy
- Customer engagement
- Consulting
- Value consulting
- Project management
- Customer adoption
- Value realization
Who it's for
- Experience
- 7 to 10 years
- Domain
- industrial ai
About UptimeAI
UptimeAI has 11 open roles in Bangalore, at The Executive Centre, MFAR Greenheart (Manyata Tech Park). See every UptimeAI role.
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