Product Support Engineer
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About the role
Signzy provides AI-powered workflow automation and financial services APIs to financial institutions. You will diagnose production issues and provide technical support for the platform and its APIs.
What you'll do
- Diagnose and troubleshoot production issues
- Resolve technical issues in SaaS and fintech systems
- Analyze logs and metrics to investigate system behavior
- Provide step-by-step technical help to clients
- Support API and digital KYC systems for financial institutions
Skills
Must have
- Production troubleshooting
- REST APIs
- JavaScript
- Linux
- Scripting
- Networking
- Ssl/tls certificate management
- Log analysis
- Customer support
Nice to have
- Digital kyc support
Who it's for
- Education
- Bachelor's degree
- Degree
- information technology, computer science
- Domain
- fintech
About Signzy
Signzy has 9 open roles in Bangalore, at Signzy HQ (Garuda BHIVE Workspace). See every Signzy role.
More at Signzy
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Senior · On-site · 5 to 8 years
Mid level · 3+ years
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